Privacy Policy

Last Updated: October 26, 2023

Welcome to Lucky Fun. We are committed to protecting your privacy. This Privacy Policy explains how Lucky Fun ("we," "us," or "our") collects, uses, discloses, and protects information about you when you use our mobile games, social casino platforms, and other services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use our Services.

1. Information We Collect

We collect various types of information in connection with the Services, including:

  • Personal Information: This may include your name, email address, social network ID (if you link your account), profile picture, and in some cases, payment information for in-game purchases. We only collect personal information that is reasonably necessary for the purposes of managing and providing our services.
  • Usage Data: We automatically collect information about how you access and use our Services, such as IP address, device types, operating system, browser type, game interactions, achievements, purchase history, and session duration.
  • Device Information: Information about your mobile device or computer, including hardware model, operating system version, unique device identifiers, mobile network information, and crash data.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, maintain, and improve our Services.
  • Develop new games, features, and functionalities.
  • Process transactions and manage your purchases.
  • Personalize your experience and deliver relevant content and advertisements.
  • Communicate with you about updates, security alerts, and support messages.
  • Conduct analytics and research to understand user behavior and trends.
  • Detect, prevent, and address technical issues, fraud, or illegal activities.
  • Comply with applicable laws and regulations, including Australia's Privacy Act 1988 (Cth).

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We work with third-party service providers who assist us in operating our business (e.g., payment processors, analytics providers, cloud hosting services).
  • Ad Networks: To deliver targeted advertising within our games, we may share certain usage and device data with advertising partners.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may share information with third parties when we have your explicit consent to do so.

4. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate.
  • Erasure: The right to request that we erase your personal data, under certain conditions.
  • Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data, under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected].

5. Security of Your Information

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, your rights, or our privacy practices, please contact us:

  • By Email: [email protected]
  • By Phone: (03) 9876 5432
  • By Mail:
    Lucky Fun
    23 Flinders Wharf
    Southbank, Melbourne, Victoria, 3006
    Australia